Client's/ Citizen's Charter 2019 

1.    Introduction: 

SAMEER an autonomous institution under Ministry of Electronics & IT has grown to be a Premier R & D institute pursuing high end application oriented research in Linear Accelerators, Atmospheric and Radar based instrumentation, High power RF/Microwave, Millimeter Wave technology, Communication, Antennas, Photonics, EMI/EMC etc. The expertise and knowledge base is continuously enhanced by way of executing core and sponsored projects in respective fields. The organization has proved its competence in technology areas of focus and contributed to various national level programs and missions by making products and equipments indigenously.

         2.    Vision and Mission Statement: 

a)    To achieve excellence in application oriented research in the area of Electromagnetics.

b)    To work in Research & Development activities to strengthen SAMEERs area of focus.

c)    To engage in product development driven by technology and market.

d)    To develop expertise in market intelligence.

e)    To create business division which will be commercially viable in the long run

f)     To become multi­disciplinary institution to be able to cater to diversified applications.

g)    To strive for industrial tie-up for 2-­way transfer of technology in key RF and Microwave areas.

h)    To work in partner­ship with multiple institutions in high technology areas.

i)     To undertake training and consultancy in areas of core competence.

j)     To keep pace with rapidly changing technology by continuous training and development of its manpower.

k)    To become a non­hierarchical organization empowering people at all levels with appropriate authority and accountability structure.

         3.    Objectives: 

a)    to develop new microwave/RF components, sub-systems, systems and instrumentation;

b)    to supply custom-built components/subsystems for systems being designed in other institutions and missions;

c)    to interact with other R&D agencies, and to help advance their development efforts and results to meet the national needs; and

d)    to interact with user agencies for obtaining firsthand knowledge of systems and their specialized requirements to provide design solutions.

e)    To provide design consultancy in the high tech areas of Microwaves & RF. 

4.    Main Services/transactions: 

a)    Research and Development in areas of Linear Accelerators, Atmospheric and Radar based instrumentation, High power RF/Microwave, Millimeter Wave technology, Communication, Antennas, Photonics, EMI/EMC etc.

b)    Providing Testing & Calibration services to industry and Govt. organizations

c)    Providing Safety and environmental testing services to industry and Govt. organizations

d)    Design Consultancy for EMC compliances

e)    Thermal Management Services

         5.    Details of clients/customers:

The client’s base is broadly categorized as:  

a)    Government Organizations

b)    Private Industries

c)    Public sector undertakings

d)    Institutions

e)    Ministries /Departments of Govt of India

f)     Industry Associations

g)    Consumer Forums /Bodies Associations

h)    Any Other interested Bodies /parties Agencies to which the services are provided are listed below:- 

(i)   Government: 

·         Ministry of Electronics & IT

·         Ministry of Earth Sciences

·         Department of Space

·         Department of Science & Technology

·         Indian Meteorological Department

·         Department of Atomic Energy

·         Department of Telecommunications

·         DRDO 

        (ii)  Hospitals:

·         Cancer Institute (WIA), Adyar Chennai

·         Indian Institute of Head & Neck Oncology, Rau Indore

·         Amravati Cancer Foundation Hospital, Amravati

·         Walawalkar Hospital, Deravan Chiplun

         (iii)  Public Undertakings:

·         ONGC

·         BHEL

·         BEL

·         NPCIL

·         Delhi Electric Supply Undertaking 

(iv)  Private Sector:

 

SCOMI-L&T

Caterpillar India Private Ltd, Chennai

IdeaForge Technology Pvt. Ltd.

Bombardier

Bajaj Electrical Ltd.

FORBES MARSHALL PVT.LTD., Pune

Larson & Toubro Ltd

Medha Servo Drives Pvt. Ltd.

Infosys Ltd., Mysore.

Siemens Limited

Capgemini Technology Services India Ltd

TATA Advanced Systems Ltd,, Bangalore

Reliance

Bosch Limited

The Automotive Research Association of India, Pune

Honeywell

Wipro GE Healthcare

Tektronix India Pvt Ltd., Bangalore

Tata Keltron Ltd., Chennai.

ABB INDIA LTD, Bangalore

IDEMI,Mumbai

Hindustan Lever, Mumbai.

Ashok Leyland Limited, Chennai

Maharashtra Metro Rail Corporation Ltd.

Rishi Roop Rubber, Ankleshwar.

Astra Microwave Products Limited

Anchor Electricals Private Limited.

Johnson & Johnson, Mumbai.

Cummins Technologies India Ltd., Pune.

Panacea Medical technologies pvt Ltd

Rocqware Electronics, Kolkata.

GE Healthcare, Bengaluru

TUV India Pvt. Ltd.

HCL­COMNET, Chennai.

HCL Technologies,chennai

Centum Electronics, Bangalore

Tata Electric Co., Mumbai.

Hero Motocorp Ltd.,Jaipur

Data Patterns (I) Pvt. Ltd Chennai

TVS Lucas, Chennai.

Royal Enfield, Chennai

UL India PVT.LTD, Bangalore

ESSO, Malaysia.

Whirlpool India Ltd

ETS LIndgren Engineering India Pvt Ltd, Bangalore

Kirloskar Electric Ltd., Mysore.

Godrej & Boyce Mfg. Co. Ltd

Hitachi India Pvt. Ltd.

         (v)  Educational Institutions:

·         IIT Bombay

·         IIT Guwahati

·         IIT­ Kharagpur

·         IIT Madras

6.    Details of Grievance Redressal Mechanism: 

Name of the Public Grievance Officer

Telephone

E-mail

S.S. Prasadh

Scientist-G & Programme Director

+91-25727177 

ssp@sameer.gov.in

         Complainants can meet the PGO on every Wednesday between 4:00 pm – 5:00 pm.

Expectations from Complainants

  • Submission of complete precise and factual grievances
  • Provide identification preferably by giving their telephone no. and/or email ID for follow up
  • Avoid anonymous grievances

Grievance Redress Process Timeline

  • Acknowledgement – within 2 working days
  • Redress of grievance One month from the date of receipt of Grievance/ receipt of clarification, if any.

7.    Centre’s of SAMEER:

S/N

Center

Address

E-Mail

Contact No.

1

Mumbai

SAMEER, IIT-B Campus, Powai, Mumbai - 400076,

Maharashtra, India

director@sameer.gov.in

022-25721333 9820312729

2

Chennai

SAMEER, IIT Campus, Taramani, Chennai - 600113,

Tamilnadu, India

sridhar.sameer@nic.in

044-22541583

3

Kolkata

SAMEER, L2 Block GP Sector 5, Salt Lake Electronic Complex, Kolkata - 700091,

West Bengal, India

arijit.sameer@nic.in

033-23574875

4

Visakhapatnam

SAMEER, CE3

Centre for Electromagnetics Environmental Effects,

Plot No. 40, APIC Industrial Park, NH-5 Gambheeram Village, Anandapuram Mandal, Visakhapatnam - 531163,

Andhra Pradesh, India

bsr.sameer@nic.in

0891-2867600

5

Guwahati

SAMEER,

Centre for High Power Tubes and Components Technology, Technology Complex,

IIT Guwahati, Guwahati - 781039, Assam, India

tiwari@sameer.gov.in

0361-2583190