Society for Applied Microwave Electronics Engineering & Research
Ministry of Electronics & Information Technology

Citizen's Charter

1. Vision and Mission Statement:

  • To achieve excellence in application oriented research in the area of Electromagnetics.
  • To work in Research & Development activities to strengthen SAMEERs area of focus.
  • To engage in product development driven by technology and market.
  • To develop expertise in market intelligence.
  • To create business division which will be commercially viable in the long run.
  • To become multi-disciplinary institution to be able to cater to diversified applications.
  • To strive for industrial tie-up for 2way transfer of technology in key RF and Microwave areas.
  • To work in partnership with multiple institutions in high technology areas.
  • To undertake training and consultancy in areas of core competence.
  • To keep pace with rapidly changing technology by continuous training and development of its manpower.
  • To become a nonhierarchical organisation empowering people at all levels with appropriate authority and accountability structure.

2. Details of business transaction by the organization:

  • The organisation besides research provides custom built hardware and extends consultancy services.

3. Details of clients/customers:

  • A broad range of customers in the Govt. comprising Shipping, Meteorology, Health and Environment and Private Enterprises.

4. Statement of services provided to each customer/client/group:

Nature of Services provided:
  • Design and Development services, supply, upgradation and Test, Measurement & Consultancy Services in the area of RF, Microwave, EMI/EMC, Electronic Product Design, Medical Electronics and Electromagnetics.

Agencies to which the services are provided are listed below:

i) Government:

  • Department of Electronics & IT.
  • Ministry of Earth Sciences.
  • Department of Space.
  • Department of Science & Technology.
  •  Indian Meteorological Department.

ii) Hospitals:

  • Cancer Institute (WIA) Adyar Chennai.
  • Indian Institute of Head & Neck Oncology Rau Indore.
  • Amravati Cancer Foundation Hospital Amravati.
  • Walawalkar Hospital Deravan Chiplun.

iii) Public Undertakings:

  • ONGC, Mumbai.
  • BHEL.

iv) Private Sector Undertakings:

  • SCOMI-L&T.
  • Bombardier.
  • Larson & Toubro Ltd.
  • Siemens.
  • Reliance.
  • Honeywell.
  • Tata Keltron Ltd., Chennai.
  • Hindustan Lever, Mumbai.
  • Rishi Roop Rubber, Ankleshwar.
  • Johnson & Johnson, Mumbai.
  • Rocqware Electronics, Kolkata.
  • Delhi Electric Supply Undertaking, New Delhi.
  • HCLCOMNET, Chennai.
  • Tata Electric Co., Mumbai.
  • TVS Lucas, Chennai.
  • ESSO, Malaysia.
  • Kirloskar Electric Ltd., Mysore.

v) Educational Institutions:

  • IIT-Bombay.
  • IIT Guwahati.
  • IIT-Kharagpur.

5. Details of Grievance Redressal Mechanism:

S.No. Name of the Public Grievance Officer Helpline E-Mail
1.  S.S Prasadh, Programme Director (+91-22) 25727177 ssp@sameer.gov.in

    Complainants can meet the PGO on every Wednesday between 4.00 PM - 5.00 PM

   Expectaion from Complainants

  • Submission of complete precise and factual grievances.
  • Provide identification preferably by giving their telephone no. / Email ID follow up.
  • Avoid anonymous grievances.

  Grievance Redress Process Timeline

  • Acknowledgement - within 2 working days.
  •  Redress of grievance One month from the date receipt of Grievance / receipt of clarification, if any.

   Month & Year of next Review - July2017